Governance arrangements
Policy authority
Accountability of the state sector's role in financing & delivery
Organizational authority
Networks/multi-institutional arrangements
Professional authority
Scope of practice
Consumer & stakeholder involvement
Consumer complaints management
Financial arrangements
Financing systems
Taxation
Social health insurance
Funding organizations
Fee-for-service (Funding)
Global budget
Remunerating providers
Fee-for-service (Remuneration)
Salary
Purchasing products & services
Scope & nature of insurance plans
Lists of covered/reimbursed organizations, providers, services & products
Incentivizing consumers
Targeted payments/penalties (Incentivizing consumers)
Delivery arrangements
How care is designed to meet consumers' needs
Availability of care
Timely access to care
Culturally appropriate care
Package of care/care pathways/disease management
By whom care is provided
System - Need, demand & supply
System - Recruitment, retention & transitions
System - Performance management
Skill mix - Role expansion or extension
Skill mix - Multidisciplinary teams
Skill mix - Volunteers or caregivers
Staff - Training
Staff - Continuity of care
Where care is provided
Site of service delivery
Physical structure, facilities & equipment
Organizational scale
Integration of services
With what supports is care provided
Electronic health record
Other ICT that support individuals who provide care
ICT that support individuals who receive care
Quality monitoring and improvement systems
Implementation strategies
Organization-targeted strategy