Governance arrangements
Professional authority
Scope of practice
Delivery arrangements
How care is designed to meet consumers' needs
Timely access to care
Package of care/care pathways/disease management
By whom care is provided
Staff/self - Shared decision-making
System - Performance management
Workplace conditions - Health & safety
Skill mix - Role expansion or extension
Skill mix - Multidisciplinary teams
Skill mix - Volunteers or caregivers
Staff - Support
Where care is provided
Integration of services
With what supports is care provided
Other ICT that support individuals who provide care
Quality monitoring and improvement systems
Implementation strategies
Consumer-targeted strategy
Information or education provision
Communication and decision-making facilitation
Organization-targeted strategy