Public debates, as well as public consultations led by governments, are increasingly being conducted online, including social media. Unlike young people who grew up with new information and communication technologies, many older citizens feel excluded from online public debates and consultations on social media.

No matter our age, we all have social needs. Volunteering or participating in social activities appears to be the key to address the needs of older adults for greater proximity, meaningful relationships and reciprocity.

Sometimes central and disadvantaged neighbourhoods experience major changes, referred to as gentrification. Neighbourhood gentrification can have a significant impact on older adults who often have low and fixed incomes.

Volunteering is a form of civic engagement that builds on the experience of older adults and breaks down social isolation, while providing them with a sense of accomplishment and belonging to the community. Concrete measures can encourage the engagement of older adults and maintain their participation in volunteer activities.