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Consumer Protection

Older adults are increasingly one of the largest target markets for many salespeople and service providers. Supporting older adults to make wise choices through consumer awareness and education efforts, setting standards for how personal financial services engage them, and protecting them from misleading advertising and fraud are some of the important topics covered in our resources below.

Older adults increasingly targeted by fraud and scams
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  • Web Resource Rating

    Identity theft

    Consumer Information Canada
    Identity theft is when personal information is stolen. This resource will help you stop and report identity theft.
  • Web Resource Rating

    Telemarketing

    Consumer Information Canada
    Frauds and scams over the telephone are increasing. Learning how to recognize and report scams is important to protect individuals and communities. This resource lists who to contact to get help. More information about government help and education centres in resource.
  • Web Resource Rating

    Debit card fraud

    Consumer Information Canada
    Debit card fraud happens when someone steals your bank information and takes out money without permission. Many organizations in Canada protect citizens from fraud. This resource includes tips on how to prevent it and who to contact in case it happens.
  • Web Resource Rating

    Misleading advertising

    Consumer Information Canada
    Internet scams are becoming more elaborate and prevalent. Read this resource for information on how to protect yourself and identify online scams.
  • Web Resource Rating

    Online shopping

    Consumer Information Canada
    Misleading advertisement is unfair to business competition and the consumer. Access this resource for information on how to report a misleading advertisement, and for tips to protect yourself from falling victim to these scams.
  • Web Resource Rating

    Know your rights: Joining a gym or fitness club

    Consumer Protection Ontario
    There are many gyms and fitness centers to choose from. Read this resource for information on how to choose the right one for you.
  • Web Resource Rating

    Interactive conceptual framework of harmful gambling

    Gambling Research Exchange Ontario (GREO)
    This resource is a map where you can explore different topics that influence gambling behavior. Some topics include: gambling types, culture, society, and exposure. You can access the topics you wish to discover by clicking on the menu bars.
  • Blog Post

    Older adults increasingly targeted by fraud and scams

    Financial fraud targeted at the aging population is a serious problem with both monetary and health-related consequences that is likely to continue escalating. Without development of prevention efforts, it’s estimated that the number of cases could nearly double in the next two to three decades.

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