Governance arrangements
Professional authority
Training & licensure requirements
Scope of practice
Setting of practice
Financial arrangements
Funding organizations
Fee-for-service (Funding)
Capitation (Funding)
Case-mix funding
Remunerating providers
Fee-for-service (Remuneration)
Capitation (Remuneration)
Delivery arrangements
How care is designed to meet consumers' needs
Availability of care
Timely access to care
Case management
Package of care/care pathways/disease management
By whom care is provided
Self-management
Workplace conditions - Provider satisfaction
Skill mix - Role performance
Skill mix - Task shifting / substitution
Skill mix - Multidisciplinary teams
Skill mix - Volunteers or caregivers
Staff - Training
Staff - Support
Staff - Workload/workflow/intensity
Staff - Continuity of care
Where care is provided
Site of service delivery
Integration of services
Continuity of care
Implementation strategies
Consumer-targeted strategy
Information or education provision
Provider-targeted strategy
Educational material