Governance arrangements
Organizational authority
Management approaches
Networks/multi-institutional arrangements
Financial arrangements
Incentivizing consumers
Targeted payments/penalties (Incentivizing consumers)
Delivery arrangements
How care is designed to meet consumers' needs
Availability of care
Timely access to care
Culturally appropriate care
Package of care/care pathways/disease management
By whom care is provided
System - Need, demand & supply
System - Performance management
Skill mix - Multidisciplinary teams
Staff - Training
Where care is provided
Site of service delivery
Outreach
With what supports is care provided
Other ICT that support individuals who provide care
ICT that support individuals who receive care
Quality monitoring and improvement systems
Implementation strategies
Consumer-targeted strategy
(Personal) Support