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Government services

Government services aim to help citizens make the most of the many programs and services available to them, and can support older adults to remain engaged members of society. Assistance with securing government identification, obtaining a driver’s licence, registering to vote, or accessing services designed to support optimal aging are some of the government services most important for older adults. Read about these and related topics in our resources below.

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  • Web Resource Rating

    Interactive conceptual framework of harmful gambling

    Gambling Research Exchange Ontario (GREO)
    This resource is a map where you can explore different topics that influence gambling behavior. Some topics include: gambling types, culture, society, and exposure. You can access the topics you wish to discover by clicking on the menu bars.
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    Problem gambling and crime and its costs

    Gambling Research Exchange Ontario (GREO)
    Gambling addiction can lead to crime, which is costly for the justice system. People with gambling problems and people doing crimes have shared risk factors. View this resource for policy proposals for reducing gambling crime.
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    The role local governments play in developing age-friendly communities

    American Society on Aging (ASA)
    The local government plays a role in making the community accessible to older people. Read this resource for information on local policy regarding accessibility.
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    Game ON – The Ontario Government's Sport Plan

    Ontario Ministry of Tourism, Culture and Sport
    Participate in amateur sports. The Ontario Government Sports Plan is working to make amateur sports more accessible for older adults. Participate in sports, develop your skills and achieve excellence.
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    Sexuality and Physical Changes with Aging

    British Columbia Family & Social Supports
    Sex and pleasure does not have to diminish with age. However, you may have to make a few minor adjustments to accommodate any physical limitations you may have or the effects of certain illnesses of medicines. Everyone – including older adults – can find joy and pleasure in sex and loving.
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    Survivor's Pension

    Government of Canada - Benefits
    If your legal spouse or common-law partner is deceased, you may be eligible for a portion of their Canadian Pension Plan. Access this resource for more information about the Survivor's Pension.
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    Marine

    Transportation Safety Board of Canada
    Use this resource to learn about the key safety issues in Canada’s marine transportation system. This resource contains links to issue reports, facts, and recommendations.
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    Rail

    Transportation Safety Board of Canada
    Use this resource to learn about the key safety issues in Canada’s rail transportation system. This resource contains links to issue reports, facts, and recommendations.
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    Corporate Publications

    Transportation Safety Board of Canada
    This resource is a portal to the multiple annual reports to parliament. This involves quarterly financial reports, strategic plans, departmental plans, and more.
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    International Collaboration

    Transportation Safety Board of Canada
    The Transportation Safety Board of Canada respond to transportation occurrences anywhere in the country. Even when Canadians or entities are not involved in an occurrence, the board participates in foreign investigations. Read this resource for information about their mandate, members, and policy.
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    The Transportation Safety Board (TSB) of Canada – Mandate

    Transportation Safety Board of Canada
    The TSB addresses the safety of transportation tools like ships, trains, and airplanes in Canada. The TSB remains impartial from other organizations, and makes recommendations to the government. Use this tool to learn about how the TSB differs from organizations like the Royal Canadian Mounted Police (RCMP) or Transport Canada in the transportation field.
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    Transparency

    Transportation Safety Board of Canada
    The TSB makes all of its documents available to the public through the internet. Use this resource to find its business reports. You can also request information related to their work by submitting a request form via mail. Find the instructions of the procedure in this resource.
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    Air

    Transportation Safety Board of Canada
    Use this resource to learn about the key safety issues in Canada’s air transportation system. This resource contains links to issue reports, facts, and recommendations.
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    About the TSB

    Transportation Safety Board of Canada
    The Transportation Safety Board of Canada respond to transportation occurrences anywhere in the country. Read this resource for information about their mandate, members, and policy.
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    A Career with the TSB

    Transportation Safety Board of Canada
    The Transportation Safety Board of Canada investigates marine, pipeline, railway, and aviation transportation occurrences. Read this information for information about a career with the board.
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    Patients First A Roadmap to Strengthen Home and Community Care

    Ontario Ministry of Health and Long-Term Care
    Through their ‘Patients First’ initiative, the Ontario government has set out to strengthen home and community care. This document outlines the 10 steps of this project and a timeline for implementation.
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    Visits to long term care facilities

    Ontario Ministry of Health and Long-Term Care
    OHIP is Ontario's health insurance plan, and it covers all medically necessary physician visits and treatments of residents in long-term care facilities. Access this resource for more information on coverage.
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    A Guide to Programs and Services for Seniors in Ontario

    Ontario Ministry of Senior Affairs
    This resource is a thorough guide to programs and services geared towards Ontario seniors. Some topics covered include recreation, finance, housing and health.
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    Hearing Loss

    British Columbia Family & Social Supports
    Hearing loss is a sudden or gradual decrease in how well you can hear. The most common causes are noise and age. Symptoms include trouble understanding what people are saying, and ear pain. Treatments include wearing hearing aids and avoiding loud noise.
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    Osteoarthritis

    British Columbia Family & Social Supports
    Osteoarthritis is a painful problem with the joints. The main cause is wear and tear on the cartilage of your joints. Common symptoms include: pain in the joints, stiffness and muscle weakness. Osteoarthritis can be treated using pain medications, using heat / ice on the painful joint and having surgery.
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    Budget calculator

    Financial Consumer Agency of Canada
    Managing your budget may be confusing. Access this resource for a calculator that may help you.
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    Canada's financial literacy blog

    Financial Consumer Agency of Canada
    Financial literacy involves knowledge and skills on how to manage money. Access this resource for information from experts on various financial topics.
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    Canadian Financial Literacy Database

    Financial Consumer Agency of Canada
    This resource is a database with information about financial literacy. Access this resource to learn about banking, fraud, insurance, taxes, and more.
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    Your Financial Toolkit

    Financial Consumer Agency of Canada
    This resource provides a basic learning program that covers personal finance and making financial decisions.
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    Sources of retirement income

    Financial Consumer Agency of Canada
    If you are looking to retire or recently retired, it is important to understand your sources of income. Access this resource for information on the various pension plans you may be entitled to.
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    Apply for OHIP and get a health card

    Government of Ontario
    OHIP is Ontario's health insurance plan. It covers many health services you may need. Access this resource for information on how to apply and what it entails.
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    What OHIP covers

    Government of Ontario
    OHIP is Ontario's health insurance plan. Access this resource for details on what the plan covers. This ranges from doctor visits, surgeries, ambulance services, hospital stays, and more.
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    Canada Pension Plan - Overview

    Government of Canada - Benefits
    The Canada Pension Plan will provide you with partial replacement of earnings in the case of retirement, disability, or death. Access this resource for information about your eligibility.
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    Old Age Security — Overview

    Government of Canada - Benefits
    You may be entitled to the Old Age Security pension if you are over 65 and meet legal Canadian status and residence requirements. Access this resource for information on your eligibility.
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    Guaranteed Income Supplement – Overview

    Government of Canada - Benefits
    If you have a low income and live in Canada, you may be entitled to a monthly non-taxable Guaranteed Income Supplement. Access this resource for information on your eligibility.
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    Allowance for people aged 60 to 64 – Overview

    Government of Canada - Benefits
    If you are aged 60 to 64 and are the spouse or common-law partner to someone receiving the Guaranteed Income Supplement, you may be entitled to further allowance. Access this resource for information on your eligibility.
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    Allowance for the Survivor

    Government of Canada - Benefits
    If you are aged 60 to 64 and your spouse or common-law partner has died, you may be eligible for the Allowance of the Survivor. Access this resource for information on your eligibility.
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    Registered Retirement Income Fund (RRIF)

    Canada Revenue Agency (CRA)
    A registered retirement income fund is a financial arrangement between you and an insurance company registered by the Government of Canada. Access this resource for more details on this service and how to apply.
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    Lifelong Learning Plan (LLP)

    Canada Revenue Agency (CRA)
    The Lifelong Learning Plan allows you to withdraw amounts from your registered retirement savings plan to finance you or your spouse or your common-law partner's education. Access this resource for more information.
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    Registered Retirement Savings Plan (RRSP)

    Canada Revenue Agency (CRA)
    The RRSP is a retirement savings plan that you establish and the Government of Canada registers. You and your spouse can contribute to this plan, and it pays you back after retirement. Access this resource for more information.
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    Canada ranked 4th best country in the world for senior citizens

    Immigration.ca
    Canada ranks highly in income security for seniors, with 97.7% of older Canadians receiving a pension, and over 92.8% getting an income greater than half the country’s median income. 83.9% of older Canadians also have a secondary or higher level of education.
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    Get what you need to find a job- helpful solutions for immigrants

    Emploi-Québec
    If you are a new immigrant in Quebec, you can follow 4 key steps to find a job. Use this resource to find instructions on settling down, assessing your current situation, searching for jobs, and accessing employment services and resources.
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    Direct deposit

    Emploi-Québec
    If you reside in Quebec, you can get your social assistance money from the government directly sent to your bank account by setting up Direct Deposit. Use this resource to learn and register for Direct Deposit.
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    Additional financial assistance

    Emploi-Québec
    If you reside in Quebec, you can get more financial assistance by filing your tax forms. Use this resource to learn about three ways you may receive money for the government if you filed your income tax return.
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    Financial literacy self-assessment quiz

    Financial Consumer Agency of Canada
    After you have learned about financial literacy, take this fun quiz to test your knowledge!
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    Making a will and planning your estate

    Financial Consumer Agency of Canada
    A will is a legal document that states how you want your estate divided when you die. Access this resource for more information on how to prepare one, and how to seek legal advice when doing so.
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    Healthy Aging Topic Overview

    British Columbia Family & Social Supports
    Healthy aging means staying physically and mentally active, reducing stress, and eating a balanced diet. Slower metabolism and need for glasses are common. This resource answers questions about aging.
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    Fitness: Walking for wellness

    British Columbia Family & Social Supports
    Walking is an easy way to stay healthy. Experts recommend at least 2.5 hours of brisk walking, cycling or medium level activity per week. Tips in this resource recommend changes to daily habits to make walking a habit.
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    Healthy eating: Taking calcium and vitamin D

    British Columbia Family & Social Supports
    Vitamin D and calcium is important in slowing down bone thinning in adults. Dairy, fish, seafood and nuts contain calcium and vitamin D and can help prevent bone thinning. Different calcium supplements are also available, ask your doctor which is right for you.
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    Alzheimer's disease: Should I take medicines?

    British Columbia Family & Social Supports
    Alzheimer’s disease causes memory loss and affects how well you can do daily activities. Medicines cannot cure Alzheimer’s disease but can slow down symptoms. They are costly and do not work for everyone. It is important to understand the benefits and risks when deciding to take medication or not.
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    Healthy aging: Is it time to stop driving?

    British Columbia Family & Social Supports
    Aging affects reflexes, hearing and vision. It is important to know when to stop driving and consider alternatives. Be aware of warning signs such as frequent car crashes, getting lost, and trouble staying in a lane. Talk to your family and the community to understand other transportation options.
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    Coping with changing sleep patterns as you get older

    British Columbia Family & Social Supports
    Older adults often do not get enough sleep since they sleep less deeply than before. Poor sleep leads to health problems, medication use, stress, and worsened sleep problems. Sleep medication are short-term solutions. This resource includes tips for caregivers and older adults to improve sleep.
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    Seniors Nutrition

    British Columbia Family & Social Supports
    As people age, their nutritional needs change. Read this resource for information on healthy eating in aging populations.
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    211 Ontario helps seniors access financial assistance and home support services

    211 Ontario
    This article summarize various common inquiries made to 211 Ontario with relevance to seniors. The goal is to educate seniors on various financial concerns and offer recommendations on home support services.
  • Patient Decision Aid

    Healthy aging: Is it time to stop driving?

    British Columbia Family & Social Supports
    Aging affects reflexes, hearing and vision. It is important to know when to stop driving and consider alternatives. Be aware of warning signs such as frequent car crashes, getting lost, and trouble staying in a lane. Talk to your family and the community to understand other transportation options.
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    What every older Canadian should know about financial planning

    Employment and Social Development Canada
    Financial planning is important as you get older and face changes such as retirement. Use this resource to learn about making a financial plan based on your current income and expenses, and where you want to be in the future.
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    How to become a Canadian citizen

    Canadian Immigrant
    Becoming a Canadian citizen is a complex process. Read more about guidelines in this webpage.
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    Occupations in demand in the Nord-du-Quebec, 2nd semester of 2014

    Emploi-Québec
    Use this resource to find a list of jobs that are in high demand between 2016-2017. The list is made through analysis of the job market in Nord-du-Quebec. The resource also includes some documents and links about the job market in Quebec.
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    Assistance for workers aged 55 to 59

    Emploi-Québec
    Older workers in Quebec who were dismissed or laid off due to economic conditions may qualify for monthly financial assistance. Access this resource for information regarding the program and if you are eligible.
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    Employment assistant services

    Emploi-Québec
    Employment assistance services provides opportunities to attend information session on the labour market, get career advice, and take part in job-search activities. Read this resource for more information and to see if you are qualified for the program.
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    Services to citizens- Employment and social solidarity

    Emploi-Québec
    If you reside in Quebec, Emploi-Quebec can help you find employment. They have resources for the general public and specialized resources for people with specific needs and identities. Use this resource to view the ways that Emploi-Quebec can help you make career choices, get training, search for jobs, and more.
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    Convention on the Rights of Persons with Disabilities: First Report of Canada

    Council of Canadians with Disabilities (CCD)
    This resource explains the what the government is doing to protect the rights of persons with disabilities. Use the table of contents to find the laws, policies and program created to protect these rights in each Canadian province and territory.
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    Federal and Provincial Benefits for Seniors in Alberta

    SeniorsZen
    As a senior Canadian living in Alberta, you are entitled to government funds depending on your residency and income. Access this resource to see which allowance programs you may qualify for.
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    Mortgage Fraud

    Canada Mortgage and Housing Corporation
    In Canada, seniors are most often the victims of fraud and financial abuse. Use this resource to learn about how to recognize, protect yourself against, and report these crimes.
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    Income programs for older adults

    211 Ontario
    Many older adults require income assistance. Access this resource for information on available income programs for you.
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    Canada Plans Second Parent And Grandparent Sponsorship Draw

    Immigration.ca
    Criticism of the new lottery system has called for a second draw before the end of 2017. The program originally selected sponsorship applicants on a first-come first-served basis.
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    Parent and Grandparent Sponsorship in Canada

    Immigration.ca
    The new sponsorship system for parents and grandparents is based on a lottery system. Learn more about guidelines and sponsor requirements in Canada in this resource.
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    Other income support programs

    Emploi-Québec
    Depending on your situation, you may be entitled to additional financial assistance. Access this resource for information on the solidarity tax credit, and credit for child assistance.
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    Réussir program

    Emploi-Québec
    If you reside in Quebec and do not have the appropriate training to find a job, you may be able to get financial support for job-training at college or university. Use this resource to learn more about the Reussir program.
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    Vocational qualification

    Emploi-Québec
    Vocational Qualification programs help people achieve full proficiency in their trades. The programs consider the labour market and are conducted alongside industry representatives. Read this resource for information on acquiring qualifications for your trade.
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    Recognition of qualifications

    Emploi-Québec
    Recognition of qualifications differ from province to province. Read this resource for information regarding the recognition of your qualifications from another province/country, in Quebec, or if you must undergo examinations and/or retraining.
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    Assistance to former recipients of social assistant - Supplement to the Work Premium

    Emploi-Québec
    If your wages are insufficient to cover the costs involved in joining the workforce, you may qualify for financial assistance. This program is for you if you are no longer receiving social assistance, or are no longer eligible for the Youth Alternative Program. Access this resource for more information.
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    Support for self-employment

    Emploi-Québec
    If you reside in Quebec, you may get government financial support for starting your own business or creating your own job. Use this resource to learn about the “Support for Self-Employment Measure”.
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    Social assistance and social solidarity programs

    Emploi-Québec
    The social assistance and social solidarity programs are for last-resort financial assistance for individuals who are a Quebec resident. Access this resource to see if you are eligible.
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    Are you a newcomer

    Emploi-Québec
    If you are a newcomer in Quebec, Emploi Quebec has created this resource to help you find a job. Use this resource to learn about a 4-step process that helps you enter the job market. Each step contains tips, links to online resources and information on specialized programs.
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    2015-2019 job prospects Nord-du-Quebec

    Emploi-Québec
    Access this resource to find 50 jobs that have positive job prospects for the Nord-du-Quebec region. The list can help you make decisions about career choices or receiving more training.
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    Job readiness

    Emploi-Québec
    Entering or re-entering the labour market may be a daunting task for young people. Read this resource for information on job readiness, setting career goals, volunteering, and social training,

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